Operational AI infrastructure · Zimbabwe & Africa

We build the AI that runs your mine site.workshop floor.sales pipeline.guest house.payroll run.fleet on the road.

Software and physical intelligence from one engineering team. Computer vision and tracking on the hardware you already own, plus CRM, AI agents, workflow automation and document processing in the back office. Built in Harare for African enterprise.

SoftwareCRM, AI agents, automation, documents
Physical intelligenceVision, tracking, access control
Built in HarareDeployed across Zimbabwe & Africa
Software & physical intelligence · Built in Harare

Half of what we build never touches a camera. Pipelines, inboxes, payroll, invoices and the software that runs the back office matter as much as the gate and the workshop floor. We do both, and we join them together.

Featured deployments

Built in Zimbabwe, running in production

Each one started with an operational problem, not a technology.

Scroll to move through the work →
The catalogue

Things an operation cannot do today

Each line is a real request we get. The left is how it works now. The right is what the system does instead.

E01

Know where the diesel went

The shortfall shows up at month end and nobody can say which trip.Tank sensors, trackers and fuel-card data reconcile leg by leg as it happens.
Fleet tracking
E02

Find the vehicle on the floor

Someone radios the office, or walks the bays looking for it.A BLE tag puts every vehicle on a live floor plan, to the metre.
Tracking
E03

Control who gets through the gate

A guard checks a book and waves people through at shift change.Existing cameras and turnstiles verify identity and enforce restricted zones.
Computer vision
E04

Answer a customer at 23:00

The message waits until someone opens WhatsApp in the morning.An agent answers from live stock and calendar, books, and hands over with context.
AI agents
E05

Close a payroll run without a spreadsheet

Clock-ins are retyped, overtime is argued about, corrections run late.Shifts roll straight into a pay run with your rules and statutory deductions applied.
HR & payroll
E06

Grade leaf the same way every shift

Grading depends on scarce expert graders and varies between people.Cameras classify by grade in real time and log every decision for audit.
Computer vision
E07

Know what is left behind the bar

Stock is counted weekly, and variance is discovered afterwards.Every sale draws stock down live, and par levels raise a reorder on their own.
Hospitality OS
E08

Chase the quote that went quiet

Follow-up depends on whoever remembers, and leads go cold.Sequences chase automatically and the whole thread sits in one shared inbox.
InOne CRM
E09

Stop retyping invoices

Someone keys the invoice, checks it against the job, then emails a PDF.Documents are generated from the real record, validated, e-signed and delivered.
Documents
A system in action

From vehicle arrival to a closed job card

One deployment, start to finish. The same pattern runs a mine gate, a restaurant floor or a payroll run.

01 · Detect

A Hilux rolls into bay 4. The camera already knows it.

Plate and vehicle are read by the workshop's existing CCTV. The customer record, service history and open quote are pulled before the driver has opened the door.

02 · Locate

A BLE beacon on the key tag places it on the floor plan.

Bay, lift and technician zone are known to the metre. Nobody radios the office to ask where the car is.

03 · Trigger

The job card writes itself and lands on the technician's phone.

Scope, parts on hand and estimated hours are generated from the booking and stock system, validated against workshop rules, then pushed. No paper, no double entry.

04 · Close

Hours, parts and payroll reconcile the moment the car leaves.

Clock-on and clock-off come from the beacon, not a timesheet. Invoice, technician hours and stock draw-down are posted in one write.

Products

Ready to deploy, or built to fit

Five platforms built from the same operating layer as our bespoke systems, plus fully custom work when your workflow does not fit a product.

Mine Monitor · Mine site intelligence

Safer sites. Higher production.

One platform for safety, fleet, plant and exploration across the whole operation: live site overview, per-machine payload and fuel, camera hazard detection and geochemistry prospectivity.

MINE MONITORSite overviewFleetVisionExploration
In loading zone2
Tonnes hauled11,940
Critical alarms2
CAM-01 · PIT FACEexcavator
CAM-03 · WASTE DUMPtip edge
Front Door · AI front office for WhatsApp

Your front office, on the channel customers already use.

Answers enquiries, checks live information, qualifies, quotes, books and routes customers to the right person, working from verified systems rather than inventing answers. In production for Harris Auto.

Hotel OS · Hospitality operating system

Run the whole property from one place.

Agents see and act on everything: reservations, room status, housekeeping, restaurant and bar, kitchen and bar stock, events, guest messages and payments. In build for Highlands House in Harare.

HOTEL OSFront deskHousekeepingF&BEventsStock
Occupancy31/36
Arrivals today7
Rooms to clean5
Covers tonight42
Room 12Checked out · cleaningin progress
Restaurant8 tables · 3 QR orders openlive
Bar stockGin 2 btl · below parreorder
InboxEmail + WhatsApp · 2 replies sentagent
InOne CRM · Sales & pipeline platform

Every lead, follow-up and appointment in one place.

One inbox for WhatsApp, email, SMS and social. Pipelines and lead scoring, funnels and forms, calendars with reminders, workflow automation, reviews, invoicing and payments, campaigns and reporting.

NewWorkshop groupWhatsAppGuest lodgeWebsite form
QualifiedHaulage operatorQuote sentRetail depotSite visit
WonMine servicesSigned
SnapBid · Travel & hospitality yield engine

Price the inventory that expires, and issue the voucher on the spot.

Dynamic yield pricing and multi-tenant inventory rules for travel operators and lodge networks, with an automated voucher engine that delivers to the customer the moment a booking is confirmed.

Enterprise trust

AI that runs inside your business must be accountable

Dependable, controlled and governed. The principles every deployment is built against.

Data & privacy

Customer, employee and operational data stays within the environment or dedicated tenant defined with you, with agreed retention and access controls.

Security

Systems are designed around controlled access, defined permissions and the principle that automated actions follow approved business rules.

AI governance

AI operates against verified information and defined rules. When a request falls outside those rules, the system escalates rather than guesses.

Human oversight

Automation does not remove people from important decisions. Exceptions, sensitive actions and escalation cases stay under human control.

Reliability

Systems are designed for real operational conditions, including network interruptions, hardware failure and unavailable third-party systems.

Data sovereignty

You know where your data is stored, who can access it and what controls apply to its movement.

Platform briefing

Tell us what runs your operation

A gate, a workshop, a payroll, a restaurant floor. A 15-minute discussion to understand the problem, the infrastructure you already have, and the automation opportunity.

sales@eigenstatesystems.com · +263 77 636 6999 · Harare